Refund & Cancellation
Refund & Cancellation Policy
We believe in fairness and transparency. Here’s exactly how billing, cancellations, and refunds work at BrieflyGo.
Quick Summary
- ✅ Free plan — no charge, cancel anytime by simply not using the service.
- ✅ Paid plans — cancel anytime; access continues until the end of the billing period.
- ✅ Refund window — 7 days from first charge if you have not used more than 3 paid scans.
- ❌ Partial refunds for partially used billing months are not available.
Subscription Billing
BrieflyGo offers monthly subscriptions (The Confidence Tier at $9.99/mo and The Founder Tier at $29.99/mo). Subscriptions are billed automatically on the same date each month via our payment processor. You will receive an email receipt for each billing cycle.
How to Cancel
You can cancel your subscription at any time from your Dashboard → Billing. Cancellation takes effect at the end of the current paid period — you retain full access until then. No partial refund is issued for the unused remainder of a billing month.
Refund Eligibility
You are eligible for a full refund if all of the following apply:
- You request a refund within 7 calendar days of your first payment.
- You have used 3 or fewer paid scans in that billing period.
- You have not previously received a refund from BrieflyGo.
Refunds are processed to the original payment method within 5–10 business days. To request a refund, email support@brieflygo.com with the subject line “Refund Request” and your registered email address.
Non-Refundable Cases
- Requests made more than 7 days after the billing date.
- Accounts that have used more than 3 paid scans in the billing period.
- Renewals — if you forget to cancel before the renewal date, the resulting charge is not refundable unless covered by the 7-day window above.
- Promotional, trial, or discounted plans unless explicitly stated otherwise.
Credit & Scan Rollover
Unused scans from a billing period do not roll over to the next month. There is no monetary value associated with unused scans and they cannot be refunded.
Disputes & Chargebacks
If you believe you have been charged in error, please contact our support team before initiating a chargeback with your bank. We resolve confirmed billing errors promptly and a chargeback may delay the process.
Last updated: April 2026. Questions? Email us at support@brieflygo.com.