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Official form guide
Internal Revenue Service Form 3911 (sp) is used to request information or a replacement for a missing, lost, stolen, or destroyed federal tax refund check. Taxpayers must file a separate form for each refund.
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Internal Revenue Service Form 3911 (sp) is used to request information or a replacement for a missing, lost, stolen, or destroyed federal tax refund check. Taxpayers must file a separate form for each refund.
Plain English
This form lets you tell the IRS that you didn’t get your refund check or that it was lost, stolen, or destroyed. You provide details about the refund and, if you want a new check, the IRS can issue one after reviewing the information.
Submission Date
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Form selector
Refund check not received or lost
Used to request a replacement or information about the missing refund
✓ Verify the revision date on the form matches 10‑2022
Refund check cashed but endorsement issue
Needed to report an endorsed check that was improperly cashed
✓ Confirm you have signed the certification section
Joint return refund issue requiring both spouses' signatures
Both spouses must sign before IRS can investigate
✓ Ensure both signatures are present
Not stated in the official source.
Checklist
Section I – Taxpayer name and SSN
Taxpayer name and Social Security number or ITIN · Tax return or prior filings
Section I – Spouse name and SSN (if joint)
Spouse name and SSN · Joint tax return
Section II – Type of refund requested
Indicate whether the refund was a check or direct deposit · Refund documentation
Section II – Refund status checkboxes
Mark the box that matches your situation (e.g., lost, stolen) · Refund status knowledge
Section III – Certification signature
Signature of taxpayer (and spouse if joint) · Physical signing of the form
Field map
General Info
2 items
Full legal name and taxpayer identification number (SSN or EIN).
Current mailing address.
Details
2 items
Complete all applicable sections of this form according to the official IRS instructions.
Enter the relevant dollar amount if this form involves tax calculation.
Certification
1 items
Read and acknowledge any certifications required by this form.
Signatures
1 items
Sign and date. Unsigned forms cannot be processed.
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Fillable formOpen in Editor->The form is the Rev. 10‑2022 edition (catalog number 31331A). The source directs filers to the IRS website for the latest instructions.
Quick Facts
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Do I file this form just to check the status of my refund?
The form is only for missing, lost, stolen, or destroyed refund checks, not for status inquiries.
→ Verify the purpose line stating it is for missing or lost refund checks.
Can I mail the form to the address listed for comments?
That address is for comments only; the form must be sent in the provided envelope or by fax.
→ Confirm you are using the provided envelope or fax number.
What should I do if my refund check is older than one year?
Law prohibits cashing a check older than one year, requiring you to contact the IRS for return instructions.
→ Check the issue date on the check and follow the contact instructions.
Do both spouses need to sign if we filed jointly?
Joint refunds require signatures from both spouses before the IRS can start an investigation.
→ Ensure both signature lines are completed.
Will the IRS replace a check I already endorsed?
The law does not allow a replacement if you endorsed the check and someone else cashed it.
→ Review the endorsement box and understand replacement is not permitted.
Am I required to provide my Social Security Number on the form?
You are not obligated to provide it, but without it the investigation may be delayed.
→ Decide whether to include your SSN and note possible delay if omitted.
Workflow map
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⚠ If something goes wrong
This form lets you tell the IRS that you didn’t get your refund check or that it was lost, stolen, or destroyed. You provide details about the refund and, if you want a new check, the IRS can issue one after reviewing the information.
Taxpayers who did not receive their federal tax refund or whose refund check was lost, stolen, destroyed, or uncashed for over a year must file IRS Form 3911 (sp).
The form collects the taxpayer’s name, SSN or ITIN, current address, phone number, tax‑year, filing date, refund amount, type of refund requested, and bank routing and account numbers if direct deposit is chosen.
Return the completed form in the supplied envelope or mail it to the IRS office where you normally file a paper return. Do not send it to the address listed for comments.
Enter your name, taxpayer ID, address, and phone in Section I. In Section II, indicate the tax period, filing date, refund amount, and select the appropriate refund type, providing bank details if you request direct deposit. Check the box that describes why you are filing (e.g., check lost). Both spouses must sign in Section III if the return was joint, then date the form. Mail it using the provided envelope or to your regular paper‑return IRS office.
If required information is missing, the IRS cannot investigate and may not replace the refund. False statements are subject to perjury penalties.
The form is only for missing, lost, stolen, or destroyed refund checks, not for status inquiries. Verify the purpose line stating it is for missing or lost refund checks.
That address is for comments only; the form must be sent in the provided envelope or by fax. Confirm you are using the provided envelope or fax number.
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