AUFAIR WORK OMBUDSMANEmployment Templates

Official form guide

Form request for flexible working arrangements example letters st: Request for flexible working arrangements example letters sts

This Fair Work Ombudsman resource provides example letters that employees can copy to request flexible working arrangements under the Fair Work Act. Use it when you need to ask your employer for a change to your hours, days or work pattern.

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Form Overview

Fair Work Ombudsman Form request for flexible working arrangements example letters st - Request for flexible working arrangements example letters sts

This Fair Work Ombudsman resource provides example letters that employees can copy to request flexible working arrangements under the Fair Work Act. Use it when you need to ask your employer for a change to your hours, days or work pattern.

The letter records your eligibility, current employment details, the flexible arrangement you want, the start date, and asks for a written response within 21 days.

Risk Radar

Scan points
  • 1Missing the 21‑day written response request is a common slip‑up.
  • 2Not stating the legal eligibility basis (e.g., parent of a child under school age)
  • 3Leaving out the requested start date
  • 4Failing to ask for a written response within 21 days
  • 5Not signing the letter

Plain English

Think of it as a ready‑made template you can edit with your own details. It helps you write a clear, legal request that matches the rules in the National Employment Standards.

Submission Date

  • Filing date: Send the request as soon as you need the change; the employer must reply in writing within 21 days of receiving it.
  • Preparation window: collect IDs, supporting records, and signatures in advance.
  • Final review: verify names, dates, and required fields before submission.

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Glossary Terms

Hover a term to preview the meaning.

What this form is for

  • When you need a template to write your own flexible‑working request under the Fair Work Act.
  • If you are eligible under the National Employment Standards (NES) and want a starting point.
  • When you prefer a written request that includes the required legal references.
  • If you want to see how to structure the request, dates and response timeframe.

Form selector

Use this form or another form?

Parental leave request

Specific leave entitlement, not flexible hours

✓ Verify you need leave, not a work‑pattern change

Parental leave application form (Fair Work)

Request for reduced hours due to health

Health‑related entitlement may require doctor evidence

✓ Check medical evidence requirement

Medical certificate and flexible‑work request template

Change of employment contract

Formal contract change, not just a request letter

✓ Confirm employer agrees to sign a new contract

New contract or amendment document

Deadline or filing window

The employer must give you a written decision within 21 days of receiving your request.

Before you submit

  1. 1Include your full name, contact number and role.
  2. 2State the exact change you are requesting (hours, days, start time).
  3. 3Provide your eligibility reason (e.g., parent of child under school age).
  4. 4Confirm you have 12 months continuous service.
  5. 5Specify the proposed start date and whether it is ongoing.
  6. 6Add a request for a written response within 21 days.
  7. 7Offer a discussion time and include your phone number.
  8. 8Proofread for personal details and dates.
  9. 9Save a copy for your records.

How to file this form

  1. 1Download the Fair Work Ombudsman flexible‑work template from fairwork.gov.au/templates.
  2. 2Replace the example text with your own details following the structure shown.
  3. 3Add any extra information required by your award or contract.
  4. 4Send the letter to your employer (email or hard copy) and keep a copy.
  5. 5Record the date you sent the request.

Known limitations

  1. 1It is only an example letter, not a legal form.
  2. 2Does not guarantee the employer must approve the request.
  3. 3Does not replace the need to check your award or enterprise agreement.
  4. 4Employer may have additional internal procedures.
  5. 5Not a substitute for professional advice if you are unsure.

Field map

Compact field-by-field guide

7 fields

Applicant

1 items

Applicant Name and Contact

Full name (and representative, if any), postal address, email, and phone number of the person or organisation lodging the application.

Requiredtext

Respondent

1 items

Respondent / Employer Details

The exact legal name and ABN of the employer or other party the application is made against.

Requiredtext

The Matter

2 items

Type of Application

Identify the kind of matter — for example, unfair dismissal, general protections, or an agreement application.

Requiredselect
Details of the Dispute

A clear description of what happened, relevant dates, and the outcome you are seeking.

Requiredtext

Dates

1 items

Key Dates

Relevant dates such as the date of dismissal or the date the issue arose — these determine whether you are within time.

Requireddate

Supporting

1 items

Attachments

Any documents that support your application, such as letters, contracts, or notices.

text

Declaration

1 items

Signature and Date

Sign and date the form. Applications may also require a fee or an application for a fee waiver.

Requiredsignature
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Current form status
FAIR_WORK_OMBUDSMAN

The resource was last updated in August 2023 and is an example letter, not a mandatory submission form.

What changed or needs a fresh check

  • Confirm the document shows the August 2023 update stamp.
  • Check that the example includes section 65(1) reference.
  • Verify eligibility statements match your situation.
  • Ensure the 21‑day response period is still current.

Quick Facts

Any employee who meets the NES eligibility – for example, parents of young children – can use this template.
The letter records your eligibility, current employment details, the flexible arrangement you want, the start date, and asks for a written response within 21 days.
Send the request as soon as you need the change; the employer must reply in writing within 21 days of receiving it.
Email, post or hand‑deliver the completed letter to your direct manager or HR department – it is not filed with the Ombudsman.
A correctly completed request triggers the employer’s legal duty to consider it and respond; missing details can lead to delays or a rejected request.
1. Visit fairwork.gov.au/templates and download the flexible‑working request template. 2. Fill in your name, contact, eligibility (e.g., parent of a child under school age), and employment history (hours, roster). 3. Describe the new hours or days you propose, the start date and whether it’s ongoing. 4. Add a line asking for a written response within 21 days, sign the letter and send it to your employer. Keep a copy for your records. If you get no reply, call the Fair Work Ombudsman Infoline on 13 13 94.

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Sources

  • SRCLast updated August 2023confirmed in source.
  • SRCEligibility: parent of child under school ageconfirmed in example letter 1.
  • SRCSection 65(1) referenceconfirmed in both example letters.
  • SRC21‑day written response requirementconfirmed in example letter 1.
  • SRCContact infoline 13 13 94confirmed on page 1 and page 2.
  • SRCTemplate availability at fairwork.gov.au/templatesconfirmed on page 1.
  • SRCNot confirmed in official source: exact alternate form names for health‑related requests.

Common confusion points

Using the example text verbatim without personalising details.

Omitting the 12‑month continuous service requirement.

Failing to reference section 65(1) of the Fair Work Act.

Not stating the 21‑day response timeframe.

Leaving out contact details for follow‑up.

Confusing flexible‑work eligibility with other leave types.

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Source transparency

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