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Official form guide
IRS Form 13691 is a request for refund status information; it guides taxpayers who have filed a return and expect a refund to the IRS website, noting that online access is available 24 hours after e‑file acknowledgment or four weeks after mailing a paper return.
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IRS Form 13691 is a request for refund status information; it guides taxpayers who have filed a return and expect a refund to the IRS website, noting that online access is available 24 hours after e‑file acknowledgment or four weeks after mailing a paper return.
Plain English
Form 13691 helps you find out if the IRS has received your tax return and whether your refund is on its way. After you file, you can check the status online either 24 hours after an e‑filed return is acknowledged or four weeks after you mail a paper return. You’ll need your Social Security number, filing status, and the exact refund amount to get the information. Call 1‑800‑829‑1954 or visit the IRS website for details.
Submission Date
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Form selector
Need to verify refund status after e‑filed return
Provides online access to refund information
✓ Confirm e‑file acknowledgment received
Need to verify refund status after paper return
Access becomes available after four weeks
✓ Confirm four weeks have passed since mailing
Prefer telephone inquiry for refund status
Phone number 1‑800‑829‑1954 is provided for assistance
✓ Have primary SSN, filing status, and exact refund amount ready
Not stated in the official source.
Checklist
Primary Social Security Number
Social Security card or tax return · Listed on your tax return
Filing Status on return
Tax return document · Appears on your filed return
Exact refund amount
Tax return or refund notice · Shows the precise amount owed to you
Phone number
IRS contact information page · Provided on the form
Online access timeframe
Form instructions · 24 hours after e‑file acknowledgment or four weeks after paper filing
Field map
General Info
2 items
Full legal name and taxpayer identification number (SSN or EIN).
Current mailing address.
Details
2 items
Complete all applicable sections of this form according to the official IRS instructions.
Enter the relevant dollar amount if this form involves tax calculation.
Certification
1 items
Read and acknowledge any certifications required by this form.
Signatures
1 items
Sign and date. Unsigned forms cannot be processed.
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Fillable formOpen in Editor->Form 13691 (EN‑SP) is the revision dated 08/2015. The source does not indicate any later edition or changes.
Quick Facts
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Why can’t I see my refund status immediately?
Because online access is provided only after the IRS acknowledges an e‑filed return (24 hours) or after four weeks for a paper return.
→ Confirm that the required waiting period has passed.
Do I need my Social Security Number to check my refund?
The form specifies that a primary Social Security Number is required to obtain refund information.
→ Have your primary SSN ready before checking.
Is my filing status needed to look up my refund?
The form lists filing status on the return as a required piece of information.
→ Locate the filing status you used on the original return.
Do I have to know the exact refund amount?
The form states that the exact refund amount is required for status inquiries.
→ Refer to your tax return to confirm the exact amount.
Can I get refund status by phone?
The form provides a telephone number for status inquiries.
→ Call 1‑800‑829‑1954 for assistance.
I filed a paper return; why is there a four‑week delay?
The form indicates online access is available only four weeks after mailing a paper return.
→ Wait until four weeks have elapsed before checking online.
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Form 13691 helps you find out if the IRS has received your tax return and whether your refund is on its way. After you file, you can check the status online either 24 hours after an e‑filed return is acknowledged or four weeks after you mail a paper return. You’ll need your Social Security number, filing status, and the exact refund amount to get the information. Call 1‑800‑829‑1954 or visit the IRS website for details.
Taxpayers who have filed a tax return and are expecting a refund must use IRS Form 13691.
The form requires the primary Social Security Number, the filing status shown on the return, and the exact refund amount.
To complete IRS Form 13691, provide the primary Social Security Number, the filing status from the return, and the exact refund amount, then access the IRS website or call 1‑800‑829‑1954 for status information.
Because online access is provided only after the IRS acknowledges an e‑filed return (24 hours) or after four weeks for a paper return. Confirm that the required waiting period has passed.
The form specifies that a primary Social Security Number is required to obtain refund information. Have your primary SSN ready before checking.
The form lists filing status on the return as a required piece of information. Locate the filing status you used on the original return.
The form states that the exact refund amount is required for status inquiries. Refer to your tax return to confirm the exact amount.
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